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Townsville Chamber of Commerce News
Win a Business Boost Package! Ready to take your business to the next level? With our friends at Getbranded we have created a Business Boost package that will be drawn each month until November 2025. Become a Chamber Member or renew your membership with Chamber between midday 31st January and Friday 28th February 2025, and you’ll go in the draw to win an exclusive Business Boost Package valued at $2,500! This business boosting prize includes: A 90-Second Professional Profile Video about your business created by the experts at GetBranded. Your video featured across the Chamber’s digital channels, reaching over 10,000 local business professionals. This is an excellent opportunity to showcase your business, grow your network, and THRIVE IN 2025!? For more information email members@townsvillechamber.com.au Terms and Conditions 1. Eligibility This promotion is open to businesses that become new members of the Townsville Chamber of Commerce or renew their existing membership between 31st January 2025 and midday Friday 28th February 2025. Only financial members of the Chamber as of midday 28th February 2025 are eligible for the draw 2. Campaign Period The campaign runs from 31st January 2025 and midday Friday 28th February 2025. 3. Prize One (1) professional 90-second business profile video produced by Chamber Media Partner GetBranded. The prize is for 1 hour of filming and 2 hours of editing. The video will include interviews (up to 2 people) and overlay footage filmed at the business premises within the Townsville City Council area. The winning business may purchase additional time or editing services directly with GetBranded at their own cost. 4. Entry Requirements Eligible businesses will automatically be entered into the draw upon successful completion of their membership application or renewal. Membership payments must be completed in full by midday 28th February 2025 to qualify. 5. Draw Details The winner will be drawn at random on 3 March 2025. The winner will be notified by email and phone and announced via Chamber communication channels, including newsletters and social media. 6. Video Production Terms The winner must schedule their video production within 4 weeks of being notified. Filming must take place within the Townsville City Council area unless otherwise agreed. The video will be delivered in a digital format and can be used for promotional purposes by the winner, Getbranded and the Townsville Chamber. If you cancel your agreed filming date you will forfeit the prize 7. General Conditions The prize is not transferable or redeemable for cash. By entering this campaign, participants agree to the use of their business name and imagery for promotional purposes by GetBranded and the Townsville Chamber of Commerce. The Chamber reserves the right to make changes to the promotion, terms, or timelines as required. 8. Contact For queries regarding this promotion, please contact the Townsville Chamber at members@townsvillechamber.com.au.
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ADDITIONAL DISASTER SUPPORT ANNOUNCED
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Business Been Forced to Close Due to Rain Event? We know the recent weather has caused major disruptions for businesses across our city. From forced closures to significant damage, it's a challenging time for everyoneOver the weekend, we’ve been in contact with all levels of government, advocating for business. If your business has been affected, here are some key resources that are currently available that we hope will help you:Emergency Assistance – Always call 000 in an emergency.Council Disaster Updates – Stay informed: Townsville Disaster Info https://www.facebook.com/TownsvilleDisasterInfoInsurance Claims – Lodge claims ASAP. Take photos before cleaning up. If you're having issues with your insurer: Insurance Council Assistance https://insurancecouncil.com.au/abou.../complaints-concerns/ Disaster Relief Payments – The QLD Government has activated relief payments for individuals and families in impacted areas: More info here https://www.qld.gov.au/community/disasters-emergenciesSmall Business Financial Counselling – Free, confidential support to help navigate financial challenges: Find help here https://www.rfcsnq.com.au/small-businessSmall Business Wellness Coaches – One-on-one support for business owners facing personal and professional challenges: Learn more https://www.business.qld.gov.au/running-business/support-services/wellbeing/wellness-coachesRoad Closures & Traffic Updates – Check conditions here https://qldtraffic.qld.gov.au/Stay Updated – We will continue sharing relevant updates for businesses. To receive direct updates to your inbox, join our mailing list for free, here https://rb.gy/7z4sxm Don’t hesitate to reach out if you need support.
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RE: Urgent Action Required – Damage to Critical Infrastructure at Ollera Creek The Townsville, Hinchinbrook and Cairns Chambers of Commerce urge the Federal and State Governments to work together and take immediate action to address the severe damage to critical infrastructure at Ollera Creek on the Bruce Highway, which has been significantly damaged in the severe weather event this week. This essential transport link, as well as the railway line, is the major artery and economic lifeline for North and Far North Queensland. Its ongoing vulnerability to flooding and structural failure has severe consequences for businesses, freight, emergency services, and the wider community. The current flooding event has once again severed connectivity, isolated key regions and causing widespread economic and social disruption: Freight & Supply Chains: The Bruce Highway is the backbone of North Queensland’s economy, yet damage at Ollera Creek continually disrupts freight movements between the Cairns Distribution Centre, Townsville, and beyond leaving shops and businesses deprived of stock and services. This is resulting in significant loss of income. Healthcare Access: Patients from Far North Queensland and Ingham who require urgent medical treatment in Townsville Hospital are cut off, putting lives at risk. Workforce & Business Disruptions: Hundreds of workers cannot commute, businesses suffer financial losses, and local economies are severely impacted. Disaster Response & Recovery Efforts: The Bruce Highway is our only continuous road corridor, yet every flooding event delays emergency services and recovery operations, hampering North and Far North Queensland’s resilience. The rebuilding and strengthening of the Ollera Creek crossing must be urgently prioritised as part of a broader strategy to safeguard critical infrastructure and regional connectivity. A long-term, flood-resilient solution is essential to ensure North and far North Queensland’s economy and communities are not left so vulnerable. We call on the Government to fast-track funding and emergency construction response crew for this essential project without delay. We welcome the opportunity to discuss this matter further and look forward to your response. Yours sincerely, Heidi Turner - Townsville Chamber, Mary Brown - Hinchinbrook Chamber, Trish O'Neill - Cairns Chamber
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Townsville Chamber Cast
Insurance Market Failure in Northern Australia – Federal Budget Submission On 31st January 2025, we uploaded the Townsville Chamber of Commerce’s federal budget submission, Insurance: The Market Failure of an Essential Service in Northern Australia. This submission, backed by 20 Chambers of Commerce across Northern Australia, represents thousands of businesses struggling with unaffordable or unavailable insurance. How ironic that last year’s submission deadline coincided with TC Kirrily crossing Townsville, and here we are typing away with the rain lashing around us, about the same unresolved crisis. Insurance is not a luxury—it’s essential for businesses to: Secure finance and investment Meet legal and contractual obligations Rent commercial space Trade locally and internationally Yet, insurance is becoming more unaffordable and unattainable in Northern Australia, leaving businesses exposed and economically vulnerable. Without attainable and affordable insurance, investment effectiveness is severely limited. The LNP’s NAIF commitment is commendable, but without attainable and affordable insurance, investment effectiveness is severely limited. A Summary of Our Key Recommendations: Amend the Reinsurance Pool to deliver real premium reductions for business Ensure insurers cover all of Australia, not just low-risk areas Establish a National Insurer to guarantee coverage where the private market fails. The government are the insurer of last resort already Abolish Stamp Duty & GST on insurance—it’s an essential service! Enforce transparency so savings actually reach consumers Invest in mitigation & resilience- only when it increases affordability and accessability of premiums This is not just a Townsville issue—it’s a Northern Australian crisis. We need urgent policy intervention before more businesses are forced to close. We encourage policymakers to review our submission and take action. You can review our full submission HERE
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Win a Business Boost Package! Ready to take your business to the next level? Become a Chamber Member or renew your membership with Chamber before midday 31st January 2025, and you’ll go in the draw to win an exclusive Business Boost Package valued at $2,500! This business boosting prize includes: A 90-Second Professional Profile Video about your business created by the experts at GetBranded. Your video featured across the Chamber’s digital channels, reaching over 10,000 local business professionals. This is an excellent opportunity to showcase your business, grow your network, and THRIVE IN 2025!? For more information email members@townsvillechamber.com.au Terms and Conditions 1. Eligibility This promotion is open to businesses that become new members of the Townsville Chamber of Commerce or renew their existing membership between 20 December 2024 and midday 31 January 2025. Only financial members of the Chamber as of midday 31 January 2025 are eligible for the draw 2. Campaign Period The campaign runs from 20 December 2024 to midnight 31 January 2025. 3. Prize One (1) professional 90-second business profile video produced by Chamber Media Partner GetBranded. The prize is for 1 hour of filming and 2 hours of editing. The video will include interviews (up to 2 people) and overlay footage filmed at the business premises within the Townsville City Council area. The winning business may purchase additional time or editing services directly with GetBranded at their own cost. 4. Entry Requirements Eligible businesses will automatically be entered into the draw upon successful completion of their membership application or renewal. Membership payments must be completed in full by midnight 31 January 2025 to qualify. 5. Draw Details The winner will be drawn at random on 3 February 2025. The winner will be notified by email and phone and announced via Chamber communication channels, including newsletters and social media. 6. Video Production Terms The winner must schedule their video production within 4 weeks of being notified. Filming must take place within the Townsville City Council area unless otherwise agreed. The video will be delivered in a digital format and can be used for promotional purposes by the winner, Getbranded and the Townsville Chamber. If you cancel your agreed filming date you will forfeit the prize 7. General Conditions The prize is not transferable or redeemable for cash. By entering this campaign, participants agree to the use of their business name and imagery for promotional purposes by GetBranded and the Townsville Chamber of Commerce. The Chamber reserves the right to make changes to the promotion, terms, or timelines as required. 8. Contact For queries regarding this promotion, please contact the Townsville Chamber at members@townsvillechamber.com.au. Draw Details The winner will be drawn at random on 3 February 2025. The winner will be notified by email and phone and announced via Chamber communication channels, including newsletters and social media. Video Production Terms The winner must schedule their video production within 4 weeks of being notified. Filming must take place within the Townsville City Council area unless otherwise agreed. The video will be delivered in a digital format and can be used for promotional purposes by the winner, Getbranded and the Townsville Chamber. If you cancel your agreed filming date you will forfeit the prize General Conditions The prize is not transferable or redeemable for cash. By entering this campaign, participants agree to the use of their business name and imagery for promotional purposes by GetBranded and the Townsville Chamber of Commerce. The Chamber reserves the right to make changes to the promotion, terms, or timelines as required. Contact For queries regarding this promotion, please contact the Townsville Chamber at members@townsvillechamber.com.au.
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At Chamber we love celebrating local, especially our members so we have developed the Townsville Chamber’s Christmas Gift Guide to help you spend local this Christmas! Whether you’re looking for a little something to bring holiday cheer or a grand gesture to wow someone special, our members have you covered! Featuring everything from locally created art to a VIP dining experience, and one of a kind experience, there’s a gift for everyone on your list (and maybe a little something for yourself, too!). So, check it twice and find that perfect local gift that makes the holidays bright! Our Christmas picks for everyone on your list: TOWNSVILLE HELICOPTERS- A uniquely memorable experience Looking for a truly unique experience? Townsville Helicopters offers scenic tours for everyone such as heli pub crawls, fishing tours, and luxurious private island getaways. All experiences can be purchased as gift cards. Select an adventure that suits you! More Information BILLABONG SANCTUARY- The perfect family experience Billabong Sanctuary offers unique wildlife experiences with native Australian animals. This holiday season, you can gift tickets and annual passes allowing loved ones to enjoy memorable encounters with koalas, kangaroos, and crocodiles. It's a perfect gift for nature lovers and adventure seekers alike! More Information UMBRELLA STUDIO CONTEMPORARY ART Umbrella have an online gallery shop with a range of new, thoughtful, sustainable gifts - from prints, paintings, books and sculptures to pieces of textiles or ceramics, they also have a shop in the gallery. Your gift purchases this season can make a difference by providing direct support and income to local North Queensland artists. CBAR- Ocean view dining at it's finest CBAR in Townsville has recently undergone a stunning renovation and is reopening next week, offering a refreshed and inviting atmosphere. It's the perfect destination for a unique North Queensland dining experience. Purchase a gift card today to treat loved ones this Christmas to exceptional food and unforgettable moments at this local gem. More Information PEPPERS BLUE ON BLUE- A Tropical Escape This Christmas, give the gift of a tropical escape at Peppers Blue on Blue, Magnetic Island. With gift vouchers available for dining, accommodation, or a relaxing day spa experience, it's the perfect way to treat loved ones to a memorable holiday filled with luxury, relaxation, and stunning views. More Information DESIGN WORKS APPAREL - unique gifts There's still time to find the perfect gift! Our inventory is limited, so stop by one of our stores today to grab the perfect gift for your loved ones this festive season. Shop now. TAN LINES DISTILLERY - Craft spirits Tan Lines Distillery offers a range of unique craft spirits that make excellent Christmas gifts. From premium vodka and gin to exclusive limited editions, their products promise an unforgettable holiday experience. More Information RENEGADE HANDMADE GIFT SHOP - Unique locally made gifts A treasure trove of great quality locally made products and hand crafted gifts. From clothes, to pottery, candles, earrings, toys and more. You never know what you will find in this store in the Otto's arcade, Warrina. More information PITSTOP KARTING TOWNSVILLE- For something fun Pitstop Karting in Townsville offers an exciting experience for thrill-seekers, making it the perfect destination for Christmas gifts. Choose from gift cards, holiday passes, or race packages, providing friends and family with the opportunity to enjoy adrenaline-pumping go-karting fun. It's an unforgettable gift for any motorsport enthusiast! More Information HERITAGE EXCHANGE DISTILLING CO. - In great spirits! Locally crafted award winning spirits are a perfect bespoke gift for that hard to buy for person. The range has now expanded to nine products including Vodka, Gin, Ouzo and Liqueurs.You can order online today with free local pick up. More Information THE VILLE & ARDO- Memorable gifts and experiences The Ville & Ardo are great places to find unique gift ideas in Townsville, offering a variety of experiences and products. With options like relaxing spa treatments, dining vouchers you'll find the perfect present for everyone. Explore their offerings for memorable holiday gifts! More Information COFFEE PRESTO - Uniquely local Coffee Presto is a local family owned wholesale Coffee roastery & espresso bar. You can enjoy a freshly made coffee, frappe or tea and pick up beans, machines and more for your home, work or wholesale. More information PRETTY PLEASE HANDMADE- Wearable Works of Art Next level handmade wearable works of art. If you are looking for something different for the woman in your life, or maybe school teacher? Then check out the range of earrings, with exceptional detail that Maddie creates. More information MOKSHA ROOM - CBD Hair and Beauty Moksha Room, located in Oaks Gateway on Palmer offers world-class haircuts, massage therapy, beauty and makeup services, hair treatments and injectables. Here are just some of the services we are best known for. More information DONOHUES - Endless gift choices in one place From clothes, shoes, hats and accessories for men, women and children, to homewares and toys Donohues have an endless choice all under one roof. Including well known brands you may know and love. More information GALLIVANTER TRAVEL - Make their travel dreams come true! Give the gift of adventure this Christmas with a Gallivanter Travel gift voucher! Whether it’s ticking off a bucket list experience, a family holiday, or starting the New Year exploring new destinations, our expert advisors can help. Surprise your loved ones and make their travel dreams come true! More information TOWNSVILLE OFFICE & SAFETY SUPPLIES - A range of gifts Townsville Office and Safety Supplies in Aitkenvale has everything you need, from DJI Drones and Logitech MX Creative Consoles to Shokz headphones, Bluetooth speakers, and Avanti Hydro Quench tumblers. Explore their range of high-quality Nebo torches, headlamps, pocket knives, and so much more! More information AQUASCENE - Adventure with Aquascene Aquascene on Magnetic Island offers a unique opportunity to hand-feed wild fish in their natural habitat, making it a memorable and meaningful Christmas gift. This experience is perfect for nature lovers and families, providing a chance to connect with the marine life of North Queensland in a stunning and peaceful setting.More information SEALINK - Give the gift of Maggie adventures Sealink Townsville offers unforgettable ferry experiences to stunning destinations like Magnetic Island, making it the perfect gift for adventure lovers this Christmas. With a variety of cruise options, a Sealink gift voucher provides the chance to explore the natural beauty of North Queensland, creating memories that will last a lifetime. More information. THE TAPHOUSE - For the craft beer lover The Taphouse is a vibrant spot offering a wide selection of craft beers and delicious food, making it a fantastic gift idea this Christmas. With a relaxed atmosphere and a great variety of local and international brews, a visit to The Taphouse promises a memorable experience for beer enthusiasts and food lovers alike. More information NQ COWBOYS- For the Cowboys fan The North Queensland Cowboys tickets or merchandise this Christmas is a perfect way to bring the excitement of live rugby league to a fan's holiday season. Whether it's attending a game or Cowboys gear, it's a fantastic way to support the team and create unforgettable memories. More information THE YACHT CLUB - Waterfront dining The Yacht Club offers a relaxed yet stylish setting for enjoying stunning waterfront views, making it an ideal Christmas gift for those who appreciate fine dining and a great atmosphere. A membership or dining voucher to The Yacht Club provides an unforgettable experience, perfect for those looking to unwind and enjoy the beauty of North Queensland's coastline. More information JULIETTE'S - Handcrafted Gelato Juliette's is the perfect place to indulge in delicious, handcrafted gelato, making it a fantastic Christmas gift for anyone with a sweet tooth. A gift voucher for Juliette's offers a chance to enjoy a variety of mouthwatering flavours in a cozy, inviting atmosphere, creating a memorable treat for the holiday season. More information THE MERCURE - Tranquil Tropical Resort Hotel The Mercure Hotel Townsville offers a tranquil, relaxing choice for business and holiday travellers visiting this beautiful gateway to the Great Barrier Reef. The Mercure also offer vouchers which make fantastic gift ideas. More information THE COMMONWEALTH HOTEL - Perfect for events and families The Commonwealth Hotel is the best location to catch up with family and friends this festive season, especially if they have offering breakfast, lunch and dinner or even just a casual drink the Commonwealth Hotel is the perfect spot. The kids will love their outdoor play area which keeps the kids happy while mum and dad can enjoy a drink. More information THE STABLE - At Riverway 18-22nd December The Stable is a cherished Christmas Festival in Townsville, running for 23 years and attracting over 32,000 attendees across five nights from December 18th to 22nd at Riverway. Central is the Town of Bethlehem with animals, actors, authentic sets and heaps of interactive activities such as carpentry, baking, dancing and fishing. More information INTERSPORT - For the sport fans in your life As your local sports store in Townsville INTERSPORT offers expert advice along with a fantastic range and great prices. In store you’ll find brands including; Nike Adidas Asics New Balance Puma Converse Champion Sherrin Kookaburra Spalding 2XU and Skins plus a great range of specialty sports equipment. Visit the team at Intersport for a great gift idea or even a voucher for loved ones, they are sure to have something for everyone. More information LIST YOUR GIFT If you’re a member offering products or services that make great gifts for colleagues, friends, or family, let us help spread the word! Email members@townsvillechamber.com.au with: A 50-word description of your product or service A link to your website
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